Success in the digital transformation era starts with providing the best customer experience. CIOs should use AI to redefine how businesses interact with customers. Business entities are focused on improving customer experience as that becomes one of the key differentiators for businesses moving forward. What’s critical for CIOs to understand, though, is that the focus shouldn’t be on slightly improving customer service; it should be on completely rethinking it, and that requires the use of artificial intelligence (AI). Customer service needs a rethink in the digital era Customer service today is largely reactive. An individual calls into a business’s contact center and needs to provideRead More →

What is design-thinking? Design thinking is an approach to building products that integrates business and technical needs together to deliver what people require, and it is fast becoming a key pillar in digital transformations, as forward-thinking companies tap the human-centered design philosophy to deliver robust, user-friendly products and services. Design thinking is emerging as a major ingredient in for digital transformation success. But what exactly is design thinking, and how are leading CIOs harnessing its power to bolster business value? Design thinking involves tapping into human experiences, including harvesting customer input with technology development practices, when creating new products and services. This innovation philosophy, popularizedRead More →

MNC Organization Location: Bangalore Skill: Graphic Designer Education: Full time graduation Contact: [email protected] Experience: 3-12 years of work experience in the creative field of learning, media, advertising and communications industry Should have the below skills to apply for this job: Should have knowledge of e learning standards, and SCORM/AICC standards Worked as instructional design and learning architecture and have used various application simulation tools Should have expertise in working across varied products across web, print and digital for creative communications like telestrations, Prezi presentations, Multimedia Animations using cutting edge technology and ability to adapt to new requirements/new tools. Work on design, visualization and media developmentRead More →

Fractional CMO Mark Coronna explains how defining your digital strategy and utilizing marketing technologies will accelerate growth and opportunity. There are many ways to think about growth, and many models to help stimulate your thinking.  One of the more traditional, best known, and still effective models, is this one: For this discussion, though, I’m going to argue that this product/market model does not describe all the ways you should be thinking about growth.  In some respects, it may be constraining your thinking since it does not directly address channels or more substantial business model improvements.  When I talk about channels and business model improvements, I’m thinking primarilyRead More →

Best books you must read to be a real software developer It’s easy to learn to be a coder. But knowing how to code isn’t enough to get and keep a real job in software development   Code Complete: A Practical Handbook of Software Construction, Second Edition. You learned how to code and all, but did you learn when to code and what to code? Moreover, there are a number of things that you should probably know (like why Booleans may not make great status variables). While there is some dust even on the second edition, there is gold here. The Mythical Man-Month. Most problems that will happen onRead More →

The best books on Blockchain Blockchain RevolutionOver 30 years, no theorist of the digital age has better explained the next big thing than Don Tapscott. For example, in WikinomicsTapscott was the first to show how the Internet provides the first global platform for mass collaboration. Now, he writes about a profound technological shift that will change how the world does business—and everything else—using blockchain technology, which powers the digital currency Bitcoin.The Internet as we know it is great for collaboration and communication, but is deeply flawed when it comes to commerce and privacy. The new blockchain technology facilitates peer-to-peer transactions without any intermediary such as aRead More →

The Singularity Is Near: When Humans Transcend Biology is a 2005 non-fiction book about artificial intelligence and the future of humanity by inventor and futurist Ray Kurzweil. The book builds on the ideas introduced in Kurzweil’s previous books, The Age of Intelligent Machines (1990) and The Age of Spiritual Machines (1999). This time, however, Kurzweil embraces the term the Singularity, which was popularized by Vernor Vinge in his 1993 essay “The Coming Technological Singularity” more than a decade earlier.[1] Kurzweil describes his law of accelerating returns which predicts an exponential increase in technologies like computers, genetics, nanotechnology, robotics and artificial intelligence. Once the Singularity hasRead More →

Urgent Job Openings !!! Job Title – Lead Engineer / Senior Lead Engineer – Software Development UI Job Location – Chennai The candidates with the following experience are preferable in building and architecting software solutions in Telecom domain and more specifically in ILL, MPLS, SIP, VPN products The ideal candidate would have the following qualifications/experience: Bachelor degree (Computer Science / IT) with about 6-10 years of experience in software development with minimum 3 years Angular.js experience Knowledge on HTTP, basic programming skills Expert in DOM/XML/JSON Expert in Angular.js (version 4 +) Good experience in webservices like SOAP/REST Expert in solving cross browser and cross platformRead More →

The basic knowledge in the principles and practices around artificial intelligence (AI), automation and cognitive systems is something which is likely to become increasingly valuable, regardless of your field of business, expertise or profession. Fortunately, today you don’t have to take years out of your life studying at university to become familiar with this seemingly hugely complex technology. A growing number of online courses have sprung up in recent years covering everything from the basics to advanced implementation. Some are aimed at people who want to dive straight into coding their own artificial neural networks, and understandably assume a certain level of technical ability. Others are usefulRead More →

As the volume of compliance and other legal requirements increases across industries, tools that can ease the legal burden are in great demand When Vaishali Lotlikar joined Wanbury Ltd’s legal department sometime in 2014, little did she know that locating a particular contract or assembling a legal brief would involve sifting through piles of documents, and wastage of precious hours and money in the process. “There was a lot of employee churn in the legal and marketing departments. Nobody really knew where the contracts were kept and what was there in each for the company to keep an eye on,” she recalls. To streamline operations,Read More →